Ordering ethnic wear from home saves time, especially when the nearest store is across town. But colour, fit and embroidery are hard to judge on a screen. These tips help you shop online confidently.
Know your measurements
Measure your bust, waist, hips, shoulder width and preferred kurta length, and keep the numbers on your phone. Sizes vary between brands, so measurements are more reliable than S, M or L.
Ask for real photos and videos
Studio photos can look different from the real piece. A short video taken in the store shows how the fabric moves and how the embroidery catches the light. Ask the seller to show the back of the garment and the dupatta too.
Check what's included
Is it a full set with bottom and dupatta, or just the kurta? Is the blouse fabric included with the saree? Confirming this avoids disappointment when the parcel arrives.
Understand delivery and payment
Ask where the seller delivers, how long it usually takes and how you can pay. Cash on delivery means you pay when the parcel reaches you.
Ask about exchanges before you buy
Exchange conditions can differ between regular and sale items. Confirm the current policy with the seller before you place your order.
Plan around festivals
In the weeks before Diwali, Eid and wedding season, popular styles sell quickly and deliveries are busier. Ordering a little early gives you time for alterations.
How it works at Mulberries
At Mulberries, you message the showroom nearest you — Dubai, Sharjah or Abu Dhabi — on WhatsApp. Our team sends real photos and videos of what's in stock, confirms sizes and delivers across the UAE and Oman, with cash on delivery available. Ask about our exchange policy at the time of ordering.
